Delivery Details

If fires are on presale then this means you will save a considerable amount of money on them but they aren`t in stock for a few weeks - check the bottom of the listing for more information.


The Wall Moutned Fires are sent via Parcelforce from our warehouse, we will send to the address you specify either that on Paypal or another if emailed to us.


Please note that tracking data will be emailed to you if you paid via card on the website or will be updated in the Paypal transaction when the item is sent and this will allow tracking of you item.


Please ensure that you check the item before signing for it, if it is damaged reject the item and have it returned to us for a replacement, free of charge.


Delivery charges vary on location:

Normal UK charges (exc NI)

Parcelforce express24 = £16.99

Parcelforce express48 = £12.99

Standard 3-5 day shipping = £8.99 (various couriers used)


Once your wall mounted electric fire is ordered and paid for it will take 1-3 working days for us to ship (as we don`t ship every day) then the courier time you pay for. If you want an exact date then email us with the request.


You can now recycle your old electricals with us.

If you’re buying a new electrical item, we will recycle your old one for free


Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment.  If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.


We can help

We are pleased to offer our customers the chance to recycle their old electrical items.

If you have an electric fire which you need help disposing of and are purchasing from us then please let us know and we can help arrange with you a convenient time for this to be picked up and removed.


To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.


What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.  In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.


Find more information on WEEE recycling, and locate your local recycling centre, at  



Online Card Payments powered by:

If you have any problems paying online - please text 07875529463

Copyright 2018 Exotic Products Ltd

Solution Graphics